Routes

To create a new lead route, complete the following steps.

1. From a browser, go to: https://console.command.kw.com.

2. Log in using your Keller Williams user name and password.

3. On the top-right corner of Command, click your name.

4. Select Settings from the drop-down menu.

5. On the left-hand Settings pane, click Command Settings to display the Command settings.

6. Under Command Settings, click Lead Routing.

7. Click Routes.

8. Click Create New Route.

9. Enter the Strategy information and click Next.

   For information about route strategies, see Lead Routing Overview.

10. Add lead sources to the route. You can search, select from a list, or select all.

11. Click Next.

12. Add agents to the route. You can search, select from a list, or select all agents.

13. Click Save.

To manage existing routes, you can perform the following actions:

• Search for routes and view them by Active or Paused status.

• Set a route to Active or Paused.

• Click the Edit icon to edit or duplicate a route.