Deactivate a Team

Market Center Administrators (MCAs), Assistant Market Center Administrators (AMCAs), System Admins, and Legal users can manage the teams, team members, and guests in your Market Center. Teams are used in Command apps and affect KWRI Awards.

To deactivate a team, complete the following steps:

Note

CommandMC settings are available only to certain KW roles. For more information, see CommandMC Access by Role.

  1. From a browser, go to: https://console.command.kw.com.

  2. Log in using your Keller Williams user name and password.

  3. On the top-right corner of Command, click your name.

  4. Select Settings from the drop-down menu.

  5. On the left-hand Settings pane, click CommandMC Settings to display the CommandMC settings.

  6. Click MC Team Management.

    Note

    If you are a member of more than one Market Center, select your Market Center from the drop-down list.

  7. On the MC Team Management page, find the team you want to edit using the search box and the Show drop-down menu and click on the team name.

  8. On the Team Details page, click the edit icon edit-icon.

  9. On the Edit Team page, change the Status to Inactive. All team members are removed from the team. Their end date is the current date. If the MCA/AMCA wants to make the team Active again, they must add all previous team members back to the team.

    Note

    Before deactivating a team, it is recommended that you contact the impacted team members and have them transfer their team owned contacts to their personal account using the Contacts application.

  10. Click Save Changes.

  11. Click Yes, Deactivate Team.