Transfer a Team to a Different Market Center

Market Center Administrators (MCAs), Assistant Market Center Administrators (AMCAs), System Admins, and Legal users can transfer teams from one KW Market Center to another.

When a team transfers from one market center to another, the team should be transferred to the new market center instead of the new market center creating a new team. This ensures that transactions in both market centers have the same team ID for awards purposes If a new team is created, the production from each market center will be counted separately.

Note

A team in Pending Transfer status cannot be edited. The only option available for the team is to cancel the transfer request.

To transfer a team, complete the following steps:

Note

CommandMC settings are available only to certain KW roles. For more information, see CommandMC Access by Role.

1. From a browser, go to: https://console.command.kw.com.

2. Log in using your Keller Williams user name and password.

3. On the top-right corner of Command, click your name.

4. Select Settings from the drop-down menu.

5. On the left-hand Settings pane, click CommandMC Settings to display the CommandMC settings.

6. Click MC Team Management.

   Note

   If you are a member of more than one Market Center, select (from the drop-down list) the Market Center with the team you want to transfer.

7. On the MC Team Management page, find the team you want to transfer using the search box and the Show drop-down menu and click on the team name.

8. On the Team Details page, click the Transfer Team.

9. On the Transfer Team window, select the Market Center to transfer the team to.

10. Click Transfer Team. A transfer request is sent to that Market Center.