Void an Envelope in DocuSign

With Docusign, you are able to void or cancel envelopes. This voids any remaining signing activities. You can also void any of your sent envelopes that have not been completed. You are only able to void envelopes that you sent, are shared with you, or that are still in progress. For example, envelopes with a status of Waiting For Others, Needs to Sign, or Needs to View.

To void an envelope, complete the following steps:

1. Access an existing DocuSign Room.

2. Click Envelopes.

3. On the Envelopes page, right-click on the desired envelope, and select Void.

4. Enter the reason for voiding the envelope. This is included in the envelope history and also the email sent to the recipient. Click Void to confirm.

   Note

   After the envelope is voided, if the recipient has not signed the envelope, it is no longer accessible. If a recipient has signed the envelope, they can access it but there will be a “Void” watermark on all of the pages.

   The status of the envelope changes to Voided.

   Recipients who have signed or who are next to sign the envelope receive an email stating the envelope has been voided. Any other recipients who are in the routing order do not receive an email about the voided envelope.