Training Overview

Connect Training provides agents access to KW training materials to support constant growth support. Connect Training also tracks and measures agent’s learning paths.

Training consists of the following content types:

• On Demand Course

An On Demand course is a self-study course that can be consumed on your own time or at your own pace. It includes lessons that can be consumed in a sequentially or freely - depending upon how it is created. Lessons can consist of learning objects such as: videos, document downloads, interactive, and help articles.

• Lessons

Lessons are the individual components of a course.

• Learning Path

A Learning Path consists of multiple courses that are in a particular order. Some Learning Paths must be completed in order while others can be self-navigated.

• Channels

Channels are groups of content (Learning Paths, Courses, and Channel Resources) that correspond to a particular topic or role.

• Channel Resources

Channel resources are one-off resources that can be consumed outside of a formal learning experience.

Training consists of the following tabs:

Library

The Library tab contains the following sections:

• My Bookshelf - contains content that you have added to your bookshelf. For more information, see Add Training to My Bookshelf.

• Explore Channels - contains channels and topics curated to interest KW agents.

• Courses an Learning Paths - contains training materials accessible to all KW associates.

Click on the section title to see more training, or use the left and right arrows to scroll.

My Bookshelf

The My Bookshelf tab contains content that you have added to your bookshelf. For more information, see Add Training to My Bookshelf.

Channels

The Channels tab contains channels and topics curated to interest KW agents.