.. _resubmit-commissions-opportunities-command:

Submit a New Commission after an Offer Falls Through
====================================================

When an offer falls through after you have already requested a commission from your Market Center (on an accepted offer), and you accept a new offer, you must request a termination of that commission and submit a commission for the new offer.

.. note::

   You must request termination of the previous commission before you can accept a new offer.

   * For more information, see :ref:`create-offer-opportunities-command`.

   * For more information, see :ref:`manage-offers-opportunities-command`.

Terminate the Existing Commission
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

To terminate an existing commission, complete the following steps:

.. include:: ../opportunities-login.rst

#. On the left toolbar, click **Opportunities** |opportunities-icon|.

   .. |opportunities-icon| image:: ../../../../images/applet-opportunities.svg
      :height: 20

#. Click on the phase (Cultivate, Appointment, Active, Under Contract, Closed) that contains the Opportunity.

#. Click on the Opportunity name to view the Opportunity details.

#. At the top of the Opportunity page, click the **Offers & Commissions** tab. The **Offers & Commissions** tab lists all offers for the Opportunity.

#. Click **Manage Commission** next to the accepted offer that fell through.

#. On the Commission page, click **Request Termination**.

   .. note::

      After requesting a termination, you can immediately accept a new offer in the following situations:

      * DA ID is blank - the commission has not been imported to WinMORE

      * DA ID status is U (Unposted) or I (Incomplete)

      * Commission status is Submitted, Approved, Pending Import, or Imported.

      If the DA status is P (Posted), you cannot request a termination of the commission or accept a new offer until the MCA manually terminates the original commission.

   After a commission has been terminated, you will receive a Kelle notification and Command notification. The offer and commission will both show the status of terminated. The commission sheet and offer can be viewed but are not longer editable.

Submit a New Commission
^^^^^^^^^^^^^^^^^^^^^^^

To submit a new commission, complete the following steps:

#. From the correct Opportunity, click the **Offers & Commissions** tab and accept the new offer. For more information, see :ref:`manage-offers-opportunities-command`.

   .. note::

      Multiple offers can have a status of accepted. However, only one offer can have a DA ID status that is non-terminated, all other offers must eventually have a DA ID status of T (terminated).

#. Click **Manage Commission** next to the accepted offer.

   The **Offers & Commissions** tab auto-fills with the data you entered into the accepted offer.

#. Click **Submit**. For more information see :ref:`commissions-opportunities-command`.