.. _respond-transfer-team-settings-commandmc:

Respond to a Team Transfer Request
==================================

Market Center Administrators (MCAs), Assistant Market Center Administrators (AMCAs), System Admins, and Legal users can transfer teams from one KW Market Center to another.

To respond to a team transfer request, complete the following steps:

.. include:: ../settings.rst

#. On the left-hand Settings pane, click **CommandMC Settings** to display the
   CommandMC settings.

#. Click **MC Team Management**.

   .. note::

      If you are a member of more than one Market Center, select the Market Center with a pending transfer request from the drop-down list.

#. On the **MC Team Management** page, click the **Pending Team Requests** tab.

#. For the correct request, click one of the following options:

   * To approve the request, click **Approve** and then **Yes, Approve Request** on the confirmation page. After approving the transfer request for a team, we recommend the following actions:

     * Invite all transferring team members, including the Rainmaker, to the new Market Center.

     * Add all transferring team members to the team. If team members are not added right away, they will appear in the list of **Unallocated Associates** in the Market Center the members are transferring from.

   * To decline the request, click **Decline** and then **Yes, Decline Request** on the confirmation page.