.. _lead-routing-contacts-command:

Create a Lead and Send It Through Lead Routing (Teams)
======================================================

With Command, you can add individual contacts or import multiple contacts at one time from a database such as a CRM or contact list (for example, Google Contacts).

For information about working with leads, see the following topics:

* :ref:`claim-lead-notification-command`

* :ref:`access-lead-pool-contacts-command`

* :ref:`claim-lead-pool-contacts-command`

To create a Lead and send it through lead routing, complete the following steps:

.. include:: ../../contacts.rst

#. On the left toolbar, click **Contacts** |contacts-icon|.

   .. |contacts-icon| image:: ../../../../../images/contacts-icon.png
      :height: 20

#. Click **Add Contact**, at the top right of the page.

#. In the **Add to Contacts** window, Enter the **Full Name**, **Primary Email** and **Primary Phone** (optional).

#. In the **Select Owner** drop-down, select your team.

#. Check **Mark as Lead** box and check the **Send to Lead Routing** box. You are not able to send a contact through lead routing (leads only), so the **Mark as Lead** check box must be checked to unlock the **Send to Lead Routing** check box.

#. Complete any other contact fields that you have information for.

   For more information see, :ref:`contacts-info-fields-command`.

#. Click **Add More Information**.

#. In the **Sales Pipeline** section, choose the **Select From List** option, and choose a **Lead Source** from the drop-down.

   Every lead route you create is lead source specific, even if you choose all lead sources. If the lead does not have a lead source, it will not route.

#. Click **Create**. The lead is sent through your lead routes.